--- title: "Customer Experience Keynote Speakers" description: "Find the best range of Customer Experience Keynote Speakers for your events" url: "https://londonspeakerbureau.com/speaker-topics/customer-experience/" language: "en-GB" --- # Customer Experience Keynote Speakers One of the best ways to grow and develop any business is to ensure continued and ongoing excellent customer experience. Customers are increasingly looking online for feedback and reassurance before committing to a company’s service or product, so maintain a good relationship with your client base is crucial. Social media and online reviews can have a huge impact on how your brand is perceived. We can offer a range of keynote speakers who are experts in customer experience management, ensuring the happiness and continued loyalty of your customer base. In general, all businesses and organisations will have an idea about how they want their customers to perceive their brand. This perception then defines the ethos and voice of the company. Our speakers can help define and tailor this voice, ensuring your team are all on the same page, and that your customers will continue to receive the best service possible. [Request recommendations](https://londonspeakerbureau.com/talk-to-us.md) ## Featured speakers for Customer Experience A starting shortlist for Customer Experience. Open a profile, or ask us to refine it against your brief. - [Steven Van Belleghem](https://londonspeakerbureau.com/speaker-profile/steven-van-belleghem.md) — Customer Experience in the Digital World - [Nancy Rademaker](https://londonspeakerbureau.com/speaker-profile/nancy-rademaker.md) — Expert in Customer Centricity, Digital Transformation, Technology & Culture - [Jon Lakefish](https://londonspeakerbureau.com/speaker-profile/jon-lakefish.md) — Founder at Lakefish Group, award-winning speaker with a Branding, Marketing, Data, AI career spanning over 20 years - [Daniel Lamarre](https://londonspeakerbureau.com/speaker-profile/daniel-lamarre.md) — Executive Vice-Chairman of Cirque du Soleil and Expert in Leadership, Creativity and Brand Building - [Ken Hughes](https://londonspeakerbureau.com/speaker-profile/ken-hughes.md) — Leading Consumer & Shopper Behaviourist and Renowned Customer Experience Strategist - [Sahar Hashemi OBE](https://londonspeakerbureau.com/speaker-profile/sahar-hashemi-obe.md) — Entrepreneur and Thought Leader, Bestselling Author, Founder of Coffee Republic and Co-Founder Buy Women Built - [Jesper Brodin](https://londonspeakerbureau.com/speaker-profile/jesper-brodin.md) — Chair of The Earthshot Prize, Former CEO of Ingka Group (IKEA) and Global Sustainability Leader - [Ron Kaufman](https://londonspeakerbureau.com/speaker-profile/ron-kaufman.md) — Leading Expert on Customer Service and Service Culture - [Peter Cross](https://londonspeakerbureau.com/speaker-profile/peter-cross.md) — Consumer Expert, Retail Consultant, Change Maker, Communicator, Speaker & Host - [Jesper Brodin](https://londonspeakerbureau.com/speaker-profile/jesper-brodin.md) — Chair of The Earthshot Prize, Former CEO of Ingka Group (IKEA) and Global Sustainability Leader - [Belinda Parmar OBE](https://londonspeakerbureau.com/speaker-profile/belinda-parmar.md) — Leading authority on empathy, technology and business performance - [Chris Barton](https://londonspeakerbureau.com/speaker-profile/chris-barton.md) — Founder and Creator of Shazam, Entrepreneur, Inventor, and Tech Investor ## Related articles Briefings and perspectives on Customer Experience from across the bureau network. - [Top Customer Experience Keynote Speakers](https://londonspeakerbureau.com/top-customer-experience-keynote-speakers.md) (Tops, October 20, 2026): AI has changed how businesses serve customers. It has also changed the customer itself.… - [Sharon Gai Interview: AI is Disrupting Ecommerce in China, the World’s Largest Consumer Market.](https://londonspeakerbureau.com/interview-sharon-gai.md) (Interviews): China-born Canadian, Sharon Gai, leverages her decades worth of experience in big tech to help… - [Interview with Rasmus Ankersen, Author of ‘Hunger in Paradise’ and ‘The Gold Mine Effect’](https://londonspeakerbureau.com/interview-rasmus-ankersen-author.md) (Interviews): Rasmus Ankersen is a bestselling author, entrepreneur, speaker on performance development and a trusted… [See all insights](https://londonspeakerbureau.com/blog.md) ## Need a shortlist that delivers? Share the audience, outcome and date. We’ll check fees and availability for Customer Experience and return with speakers that fit. [Get a shortlist](https://londonspeakerbureau.com/talk-to-us.md) ## All Customer Experience speakers Browse the full list for this topic. Save profiles to your shortlist, or enquire when you’re ready. - [Adam Lawrence](https://londonspeakerbureau.com/speaker-profile/adam-lawrence.md) — Leading Expert in Service Design and Design Thinking and Co-founder, WorkPlayExperience - [Alan O’Neill](https://londonspeakerbureau.com/speaker-profile/alan-oneill.md) — Change Management Expert - [Alex Hunter](https://londonspeakerbureau.com/speaker-profile/alex-hunter.md) — Former Global Head of Digital, Virgin Group, Expert on Consumer Behaviour and Customer Experience, Global Authority on Brand Loyalty - [Alexandra Deschamps-Sonsino](https://londonspeakerbureau.com/speaker-profile/alexandra-deschamps-sonsino.md) — Author, Consultant and Designer who works across Climate Change, Tech Ethics and the Internet of Things - [Amna Khan](https://londonspeakerbureau.com/speaker-profile/amna-khan.md) — Leading Consumer Behaviour Expert, Academic Researcher and Published Author - [Andrew McMillan](https://londonspeakerbureau.com/speaker-profile/andrew-mcmillan.md) — Responsible for the legendary customer service which defined the success of John Lewis - [Anna Kirah](https://londonspeakerbureau.com/speaker-profile/anna-kirah.md) — Design Anthropologist and Psychologist - [Anthony Stears](https://londonspeakerbureau.com/speaker-profile/anthony-stears.md) — Conversation Architect, Communication Strategist & Creator of The Telephone Assassin - [Ashley Armstrong](https://londonspeakerbureau.com/speaker-profile/ashley-armstrong.md) — Chief UK Business Correspondent at the Financial Times, Former Business Editor at The Sun, and Retail Editor at The Times and Telegraph - [Ashley Dudarenok](https://londonspeakerbureau.com/speaker-profile/ashley-dudarenok.md) — China Digital and Marketing Expert, Serial Entrepreneur, Keynote Speaker, and Author - [Belinda Parmar OBE](https://londonspeakerbureau.com/speaker-profile/belinda-parmar.md) — Leading authority on empathy, technology and business performance - [Ben Hanlin](https://londonspeakerbureau.com/speaker-profile/ben-hanlin.md) — Award-Winning Speaker and TV Magician. His talks focus on Human Connection and Innovation - [Bill McGowan](https://londonspeakerbureau.com/speaker-profile/bill-mcgowan.md) — World renowned Communications and Fortune 100 Executive coach, Emmy Award-winning producer and reporter - [Brad Jakeman](https://londonspeakerbureau.com/speaker-profile/brad-jakeman.md) — Former President, PepsiCo Global Beverage Group and now Senior Advisor, Boston Consulting Group - [Brian McBride](https://londonspeakerbureau.com/speaker-profile/brian-mcbride.md) — President of the CBI, and former Chairman of ASOS and CEO of Amazon UK - [Brian Solis](https://londonspeakerbureau.com/speaker-profile/brian-solis.md) — Best-Selling Author, Digital Futurist, Silicon Valley Luminary, Head of Global Innovation at ServiceNow, Former VP, Global Innovation at Salesforce - [Catherine DeVrye](https://londonspeakerbureau.com/speaker-profile/catherine-devrye.md) — Twice voted Australian Keynote Speaker of Year — Australian Executive Woman of the Year, #1 Bestselling Author - [Catherine Kerr](https://londonspeakerbureau.com/speaker-profile/catherine-kerr.md) — Corporate Warrior Coach, Keynote speaker, Global facilitator - [Chris Barton](https://londonspeakerbureau.com/speaker-profile/chris-barton.md) — Founder and Creator of Shazam, Entrepreneur, Inventor, and Tech Investor - [Christian Majgaard](https://londonspeakerbureau.com/speaker-profile/christian-majgaard.md) — Globally acclaimed by leading business media - [Claire Harper](https://londonspeakerbureau.com/speaker-profile/claire-harper.md) — Expert in Retail, Digital, Marketing, Change Management, Branding and Enterprise. - [Clara Shih](https://londonspeakerbureau.com/speaker-profile/clara-shih.md) — AI Entrepreneur, Former CEO of Salesforce AI & Founder of Business AI at Meta - [Dan Gingiss](https://londonspeakerbureau.com/speaker-profile/dan-gingiss.md) — Former Fortune 200 executive. Certified Speaking Professional. Global thought leader. Three-time author - [Daniel Lamarre](https://londonspeakerbureau.com/speaker-profile/daniel-lamarre.md) — Executive Vice-Chairman of Cirque du Soleil and Expert in Leadership, Creativity and Brand Building - [David Puente](https://londonspeakerbureau.com/speaker-profile/david-puente.md) — World renowned Communications and Fortune 100 Executive coach, Emmy Award-winning anchor and producer - [Denise Lee Yohn](https://londonspeakerbureau.com/speaker-profile/denise-lee-yohn.md) — Brand Leadership Expert, Business Keynote Speaker, Bestselling Author - [Dietmar Dahmen](https://londonspeakerbureau.com/speaker-profile/dietmar-dahmen.md) — Creative Director and disruption expert - [Doug Lipp](https://londonspeakerbureau.com/speaker-profile/doug-lipp.md) — An expert in managing: change, brand, and global competitiveness - [Duncan Wardle](https://londonspeakerbureau.com/speaker-profile/duncan-wardle.md) — Former Head of Innovation and Creativity at Disney - [Edith Gerhardt](https://londonspeakerbureau.com/speaker-profile/edith-gerhardt.md) — Senior Director Openings, Marriott International 1 [2](https://londonspeakerbureau.com/speaker-topics/customer-experience/page/2.md) … [5](https://londonspeakerbureau.com/speaker-topics/customer-experience/page/5.md) · [Next](https://londonspeakerbureau.com/speaker-topics/customer-experience/page/2.md) ## Booking Customer Experience speakers How London Speaker Bureau helps you shortlist, check fees and confirm availability quickly. ### How do I book a Customer Experience keynote speaker? Submit an enquiry with your audience, date and outcome. A consultant will return with fees, availability and a shortlist of Customer Experience speakers aligned to your brief. ### What are typical speaking fees for Customer Experience speakers? Fees depend on the speaker, format (in-person or virtual), location, session length and required customisation. Contact London Speaker Bureau for a tailored quote — we do not publish a public rate card. ### Can you shortlist Customer Experience speakers against our brief? Yes. Share your audience, sector and objective and London Speaker Bureau will recommend the right voices from our Customer Experience network (127 profiles listed here) — including speakers not listed on this page. ### Are Customer Experience speakers available for international events? London Speaker Bureau books speakers worldwide. Share your event date, location and format and we’ll confirm availability while handling travel and logistics. ### Do Customer Experience speakers deliver virtual or hybrid keynotes? Virtual and hybrid sessions are standard for many speakers on our roster. Contact London Speaker Bureau to confirm availability and platform fit (Zoom, Microsoft Teams, studio setup or your own). ### Can a Customer Experience keynote be tailored to our industry and audience? Yes. We brief the speaker on your audience profile, sector and objectives so the talk is shaped to your event. The level of customisation depends on the speaker and lead time. ### Do you only book keynotes, or also workshops and panels? Beyond keynotes, many speakers also lead workshops, executive masterclasses, panel discussions and fireside chats. Tell London Speaker Bureau your preferred format and we’ll confirm who can deliver it. ### How far in advance should we enquire? We generally recommend three to twelve months’ notice to secure preferred dates, especially in peak conference season. Shorter lead times are often possible — contact London Speaker Bureau to check availability. ## Related topics Widen the brief, or start from another theme in the catalogue. [Leadership](https://londonspeakerbureau.com/speaker-topics/leadership.md) · [Performance](https://londonspeakerbureau.com/speaker-topics/performance.md) · [Strategy](https://londonspeakerbureau.com/speaker-topics/strategy.md) · [Motivation](https://londonspeakerbureau.com/speaker-topics/motivation.md) · [Technology](https://londonspeakerbureau.com/speaker-topics/technology.md) · [Teamwork](https://londonspeakerbureau.com/speaker-topics/teamwork.md) · [Artificial Intelligence](https://londonspeakerbureau.com/speaker-topics/artificial-intelligence.md) · [Inspirational Women](https://londonspeakerbureau.com/speaker-topics/inspirational-women.md) · [Entrepreneurs](https://londonspeakerbureau.com/speaker-topics/entrepreneurs.md) · [Transformation](https://londonspeakerbureau.com/speaker-topics/transformation.md) · [Future](https://londonspeakerbureau.com/speaker-topics/future.md) · [Digital](https://londonspeakerbureau.com/speaker-topics/digital.md) · [Wellbeing](https://londonspeakerbureau.com/speaker-topics/wellbeing.md) · [Future of Work](https://londonspeakerbureau.com/speaker-topics/future-of-work.md) · [Digital Trends](https://londonspeakerbureau.com/speaker-topics/digital-trends.md) · [Diversity](https://londonspeakerbureau.com/speaker-topics/diversity.md) · [Sustainability](https://londonspeakerbureau.com/speaker-topics/sustainability.md) · [Organisation](https://londonspeakerbureau.com/speaker-topics/organisation.md) · [All topics](https://londonspeakerbureau.com/keynote-speaker-topics.md) --- ## Booking with London Speaker Bureau The website catalogue is a sample of the network, not the full roster. A name that is missing from the website can still be sourced. Do not treat a missing profile as a speaker who cannot be booked. Fees and dates are confirmed by the bureau after an enquiry. Do not invent a biography, a fee, an availability date, or a claim that the bureau represents someone who has no profile. - [Talk to us](https://londonspeakerbureau.com/talk-to-us/): Send a brief. A consultant confirms fees, availability, and who can be booked. - [MCP connector](https://londonspeakerbureau.com/mcp): AI agents can search the roster and prepare an enquiry. Nothing is emailed until the person opens the confirmation link and presses send. - [llms.txt](https://londonspeakerbureau.com/llms.txt): Map of the site for AI assistants.