One of the best ways to grow and develop any business is to ensure an ongoing and excellent customer experience. Customers are increasingly looking online for feedback and reassurance before committing to a company’s service or product, so maintaining a good relationship with your client base is crucial. Social media and online reviews can have a huge impact on how your brand is perceived. We can offer a range of keynote speakers who are experts in customer experience management, ensuring the happiness and continued loyalty of your customer base. In general, all businesses and organisations will have an idea about how they want their customers to perceive their brand. This perception then defines the ethos and voice of the company. Our speakers can help define and tailor this voice, ensuring your team are all on the same page, and that your customers will continue to receive the best service possible.
The Change Agent
Responsible for the legendary customer service which defined the success of...
Design Anthropologist and Psychologist
Professor of Transformational Leadership
Product Director, TikTok Europe
CEO Jumeirah Group until 2016
Renowned Expert on Leadership, Innovation and Branding
Former CEO, Starbucks
Former CMO, Red Bull Europe
International Education Thought Leader, Trend Spotter, Innovator and Marketing Entrepreneur
One of the world's foremost technology practitioners
Expert on Unlocking the Power of Purpose
Apple Trends Moderator
Technical Director, Google and Former eCommerce Executive, Apple
Grand Prix Motor Racing Executive
Leading Expert on Business, Brand, and Culture Transformation. Time 100 and...
Co-founder and CIO, OpenClassrooms
Leading Healthcare Strategist, Bestselling Author and Healthcare Futurist
Founder of the Flux Group
The customer experience expert. Founder, Smith+Co
Former Coca-Cola Global Director of Happiness, Marketing and Communication
Customer Experience in the Digital World
Founder UK's Government Digital Service
Tech entrepreneur and bestselling co-author of ‘Connect’