London Speaker Bureau is an international organization with 18 offices operating from 33 different locations spread across Europe, the Middle East, Africa, Asia and North America. We provide keynote speakers, executive learning masterclasses and senior boardroom advisers to corporations and governments and, as such, we represent and interact with some of the most influential people around the world.
1. Data collected during your visit and/or electronic communications with us.
During your visit, several data will be collected such as IP address, location, browser, the length of your visit, the number of pages you have visited and which one in particular. Through our enquiry form, you will also share with us data such as name, surname, company name, name of the speaker you wish to hire, email address and phone number.
2. What do we do with your data?
All the different types of data mentioned above will only be shared internally, between our staff members, in order to deliver the best and personalised service possible.
Internal staff members include managing directors, franchises, consultants, in-house web- developers as well as communication and marketing team members.
We will also use your data for direct marketing purposes such as emailing, providing you with information requested from us, relating to our products or services, providing information on other products which we feel may be of interest to you, where you have consented to receive such information. We will also use it to meet our contractual commitments to you, to notify you about any changes to our website, such as improvements or service/product changes, that may affect our service. If you are an existing customer, we may contact you with information about services similar to those which were the subject of a previous sale to you.
We do not use your data for profiling or targeting purposes nor do we share it with any third party, unless required to do so by law.
3. Storage of data
Your data will be stored on our internal servers located in the United-Kingdom and/or on Google Analytics (cf. 5.Third party), for an indefinite period of time until we decide otherwise or if you exert your rights as a data subject (cf. 6 Your rights).
4. Process of data outside of the European Union
As a global organisation, we have offices and work with entities outside of the European Union. Therefore, we may process data to locations outside of the European Economic Area such as (but not limited to) Russia, China, the United-States of America, Africa or the Middle East. In compliance with legal requirements, we take all reasonable steps to ensure that your data is being kept secured and prevent any breach of data.
5. Third party involved
You mind find links to third party websites on our website. These websites should have their own privacy policies which you should check. We do not accept any responsibility or liability for their policies whatsoever as we have no control over them.
As mentioned in section 3 ‘Storage of data’, we may process information using Google Analytics.
6. Your rights
As provided by the current Data Protection Act 1998 and ahead of the coming into force of the EU Regulation 2016/679 known as ‘General Data Protection Regulation’, you are entitled, as a data subject, to the respect, protection and enforcement of the following rights:
Against this backdrop, you are allowed to have access to your data and request from us the rectification or erasure of personal data. You can also restrict us from performing specific operations or simply object to it.
Any information provided upon such a demand will be provided free of charge unless manifestly unfounded or excessive, in particular because of their repetitive nature. Should this be the case, we may decide to charge you a reasonable fee taking into account the administrative costs of providing the information or communication or taking the action requested. We may also refuse to answer your request .
7. Your points of contact within the London Speaker Bureau
Please direct any inquiry, reclamation or request to our Data Protection Officer:
+44 (0) 208 748 9595
8. Lodge a complaint
Should you consider that, despite our best efforts, we have violated your rights as a data subject, you may wish to lodge a complaint before the relevant national authority. As a UK based/ incorporated company, you will have to address your complaint regarding London Speaker Bureau to:
Information Commissioner’s Office
Telephone: +44 (0) 303 123 1113 or +44 (0) 1625 545745
Fax: 01625 524510
European Commission, ‘The EU Internet Handbook’, < http://ec.europa.eu/ipg/basics/legal/cookies/index_en.htm> last accessed 5th September 2017.
Regulation (EU) 2016/679 of the European Parliament and of the Council , OJ L119/1, art 12.