Privacy Policy

London Speaker Bureau is an international organization with 18 offices operating from 33 different locations spread across Europe, the Middle East, Africa, Asia and North America. We provide keynote speakers, executive learning masterclasses and senior boardroom advisers to corporations and governments and, as such, we represent and interact with some of the most influential people around the world.

At London Speaker Bureau, we are dedicated to safeguarding and preserving your privacy when visiting our site and communicating electronically with us. As required by national and European data protection regulations, this Privacy Policy, together with our terms of use, aims to set up in a clear, transparent and accessible manner how your data are stored and process by providing an explanation as to what sort of data will be collected, what is to be done with it, what are your rights and who you can contact should you wish to exert them. We do update this Policy from time to time so please do review this Policy regularly.

1. Data collected during your visit and/or electronic communications with us.

During your visit, several data will be collected such as IP address, location, browser, the length of your visit, the number of pages you have visited and which one in particular.  Through our enquiry form, you will also share with us data such as name, surname, company name, name of the speaker you wish to hire, email address and phone number.

 

We also use cookies, small piece of data that a website asks your browser to store on your computer or mobile service and that allows the website to ‘remember’ your actions or preferences over time [1]. Where used, these cookies are downloaded to your computer automatically. This cookie file is stored on the hard drive of your computer as cookies contain information that is transferred to your computer’s hard drive. They help us to improve our website and the service that we provide to you. All computers have the ability to decline cookies. This can be done by activating the setting on your browser which enables you to decline the cookies. Please note that should you choose to decline cookies, you may be unable to access particular parts of our website. Such cookies (if used) would be downloaded once you click on advertisements on our website.

2. What do we do with your data?

All the different types of data mentioned above will only be shared internally, between our staff members, in order to deliver the best and personalised service possible.

Internal staff members include managing directors, franchises, consultants, in-house web- developers as well as communication and marketing team members.

We will also use your data for direct marketing purposes such as emailing, providing you with information requested from us, relating to our products or services, providing information on other products which we feel may be of interest to you, where you have consented to receive such information. We will also use it to meet our contractual commitments to you, to notify you about any changes to our website, such as improvements or service/product changes, that may affect our service. If you are an existing customer, we may contact you with information about services similar to those which were the subject of a previous sale to you.

 

We do not use your data for profiling or targeting purposes nor do we share it with any third party, unless required to do so by law.

3. Storage of data

Your data will be stored on our internal servers located in the United-Kingdom and/or on Google Analytics (cf. 5.Third party), for an indefinite period of time until we decide otherwise or if you exert your rights as a data subject (cf. 6 Your rights).

4. Process of data outside of the European Union

As a global organisation, we have offices and work with entities outside of the European Union. Therefore, we may process data to locations outside of the European Economic Area such as (but not limited to) Russia, China, the United-States of America, Africa or the Middle East. In compliance with legal requirements, we take all reasonable steps to ensure that your data is being kept secured and prevent any breach of data.

5. Third party involved

You mind find links to third party websites on our website. These websites should have their own privacy policies which you should check. We do not accept any responsibility or liability for their policies whatsoever as we have no control over them.

As mentioned in section 3 ‘Storage of data’, we may process information using Google Analytics.

6. Your rights

As provided by the current Data Protection Act 1998 and ahead of the coming into force of the EU Regulation 2016/679 known as ‘General Data Protection Regulation’, you are entitled, as a data subject, to the respect, protection and enforcement of the following rights:

  • The right to be informed;
  • The right of access;
  • The right to rectification;
  • The right to erasure;
  • The right to restrict processing;
  • The right to data portability;
  • The right to object.

 

Against this backdrop, you are allowed to have access to your data and request from us the rectification or erasure of personal data. You can also restrict us from performing specific operations or simply object to it.

Any information provided upon such a demand will be provided free of charge unless manifestly unfounded or excessive, in particular because of their repetitive nature. Should this be the case, we may decide to charge you a reasonable fee taking into account the administrative costs of providing the information or communication or taking the action requested. We may also refuse to answer your request [2].

7. Your points of contact within the London Speaker Bureau

Please direct any inquiry, reclamation or request to:

DPO or appointed staff member contact details.

8. Lodge a complaint

Should you consider that, despite our best efforts, we have violated your rights as a data subject, you may wish to lodge a complaint before the relevant national authority. As a UK based/ incorporated company, you will have to address your complaint regarding London Speaker Bureau to:

Information Commissioner’s Office

Head office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Telephone: 0303 123 1113 or 01625 545745
Fax: 01625 524510

The Information Commissioner’s Office – Scotland
45 Melville Street
Edinburgh
EH3 7HL
Telephone: 0131 244 9001
Email: Scotland@ico.org.uk

Information Commissioner’s Office – Wales
2nd Floor, Churchill House
Churchill Way
Cardiff
CF10 2HH
Telephone: 029 2067 8400
Fax: 029 2067 8399
Email: wales@ico.org.uk

The Information Commissioner’s Office – Northern Ireland
3rd Floor
14 Cromac Place,
Belfast
BT7 2JB
Telephone: 028 9027 8757 / 0303 123 1114
Email: ni@ico.org.uk

[1]

European Commission, ‘The EU Internet Handbook’, < http://ec.europa.eu/ipg/basics/legal/cookies/index_en.htm> last accessed 5th September 2017.

[2]

Regulation (EU) 2016/679 of the European Parliament and of the Council [2016], OJ L119/1, art 12.