“Over 75% of our communication is built on our in-person body language.” So, what does this mean in our increasingly digital world?
Erica Dhawan is the go-to expert for leaders aiming to dismantle team silos, fuel growth, and foster innovation through collaboration. Acclaimed as a Top 50 Global Management Thinker by Thinkers50, she’s an internationally celebrated speaker, advisor, and bestselling author.
During this exclusive interview, Erica discusses techniques for developing authentic digital/in-person relationships, as well as the increasing reality of AI anxiety. She notes the “main reasons why the AI transformation will fail within organizations”, stressing the importance of educating leaders and teams on the new tools that will drive the next level of growth.
In the wake of this post-pandemic and AI era, Erica dives into the future of work. She also explores the notion of “connectional intelligence” and how this can be leveraged to achieve greater levels of performance.
The innovation expert delivers over 100 keynotes a year, inspiring audiences all over the world with her valuable insights. Having spoken on global stages ranging from the World Economic Forum at Davos, to the US Army, to companies such as Coca-Cola, FedEx, Goldman Sachs, Walmart, and Cisco. She holds degrees from Harvard University, MIT Sloan, and The Wharton School.
Video Timeline
- 00:20 – Who are you and what do you do?
- 01:01 – Tell us a bit about your latest book ‘Digital Body Language’?
- 02:16 – You explain that connectional intelligence is a powerful tool to achieve great performance. How does this work?
- 04:12 – What are the techniques for developing authentic digital/in-person relationships?
- 07:30 – Are you feeling a sense of ‘AI anxiety’?
- 09:03 – What are some common questions you get asked?
- 11:43 – How do you see the future of work?
