Michaela Merk is an award-winning speaker, coach and expert in relational intelligence to elevate your teams in customer experience and leadership excellence. With over 20 years’ expertise in the premium and luxury goods industry, she has trained and inspired audiences in over 30 countries, featured in TEDx Talks, Forbes and... Read more
Michaela Merk is an award-winning speaker, coach and expert in relational intelligence to elevate your teams in customer experience and leadership excellence. With over 20 years’ expertise in the premium and luxury goods industry, she has trained and inspired audiences in over 30 countries, featured in TEDx Talks, Forbes and Financial Times. She spoke to the most demanding international corporations such as L’Oréal, Louis Vuitton, Dior, Hermès, Tiffany & Co, Chanel, Cartier and brands that are place excellency at the heart of their business.
Furthermore, she serves as a leadership expert and trainer for the esteemed French Management Association (APM – Association Progrès du Management), a global network comprising 6500 managing directors.
Originally from Germany, Michaela has lived in Paris for over 25 years. She has held senior positions with leading international companies, including Marketing Director at L’Oréal, Retail Director at Marionnaud, and General Manager at Estée Lauder Companies.
At the heart of her publications and conferences is her main research topic: relational intelligence, an essential talent for strengthening relationships between all company players, especially in times of transformation. Michaela has published numerous articles and has written several books, including her bestseller “Luxury Sales Force Management: Strategies for winning over your brand ambassadors” (Palgrave McMillan).
Her latest launch is the filmed podcast “Luxury Leadership Talks”, in which she debates with CEOs in the luxury industry their vision of innovation, sustainability and success.
Michaela’s conferences are renowned for being dynamic, interactive and motivating. They are always tailor-made, adapted to the needs and challenges of the company and its audience. Perfectly trilingual, she gives conferences and workshops in English, French or German to thousands of people all over the world. She has also hosted TEDx Talks, and in 2020 received the highest international distinction for public speaking, the Certified Speaking Professional, awarded by the National Speakers Association in the USA, making her the only woman in France to have achieved it.
Michaela is deeply involved in the academic world. She holds a PhD in marketing from Sorbonne and HEC and is currently Professor of Marketing and Director of the MSc Sustainable Luxury Management at Audencia Business School, as well as teaching at Sciences Po Paris.
Tell us about your event, one of our consultants will reach out within 24 hours.
You can book Michaela Merk through London Speaker Bureau by submitting the enquiry form on this page or calling our team. One of our consultants will respond promptly with Michaela's current availability, speaking fees and any specific requirements for your event.
Michaela Merk's speaking fees depend on the event format (in-person or virtual), the location, the length of the engagement and the level of customisation required. Please contact London Speaker Bureau for an up-to-date fee quote for Michaela tailored to your event.
Michaela Merk speaks on Customer Experience, Marketing. Talks can be shaped around your audience, industry and strategic objectives - share your event brief with London Speaker Bureau and we will work with Michaela to align the content with your delegates and goals.
London Speaker Bureau can book Michaela Merk for events worldwide, subject to Michaela's schedule. Please send us your event date, location and format and we will confirm availability and handle travel and logistics on your behalf.
Virtual and hybrid keynotes are now a standard part of the speaking industry. Please contact London Speaker Bureau to confirm whether Michaela Merk is available to deliver a virtual session for your event and on which platform (Zoom, Microsoft Teams, a bespoke studio or your own).
Most keynote speeches run between 45 and 60 minutes, often followed by a 15-30 minute Q&A. Other formats - shorter conference slots, panel appearances or longer workshop sessions - may also be possible. Share your agenda with London Speaker Bureau and we will confirm what Michaela can accommodate.
London Speaker Bureau will brief Michaela Merk on your audience profile, sector and objectives so the keynote can be shaped around your event. The level of customisation possible depends on the speaker and the lead time - contact us with your brief and we will confirm what Michaela can offer.
Michaela Merk delivers keynotes in English, French, German. This profile may not list every language available; ask London Speaker Bureau to confirm. If you require simultaneous interpretation or a multilingual format, please mention this in your enquiry and London Speaker Bureau will arrange it for you.
Michaela Merk's areas of expertise include Customer Experience, Marketing. To get a clear sense of Michaela's style, credentials and how they engage an audience, please review the biography, popular talks and any videos or testimonials shown on this page, or request a detailed speaker brief from London Speaker Bureau.
Michaela Merk can be booked through London Speaker Bureau for corporate conferences, leadership events, internal team meetings, association gatherings and private client engagements where expertise in Customer Experience, Marketing is relevant. Details of Michaela's background and previous engagements are included in the biography above; contact us if you would like a more detailed list of past clients or case studies.
Beyond keynote speeches, many of the speakers on our roster also take part in workshops, executive masterclasses, panel discussions and fireside chats. Contact London Speaker Bureau with your preferred format and we will confirm what Michaela Merk is able to offer alongside or instead of a keynote.
We generally recommend enquiring at least three to twelve months in advance to secure your preferred date with Michaela Merk, particularly during peak conference seasons. Where possible we also accommodate shorter lead times - please contact London Speaker Bureau to check Michaela's current availability for your dates.