Interviews
Sharon Gai Interview: AI is Disrupting Ecommerce in China, the World’s Largest Consumer Market.
China-born Canadian, Sharon Gai, leverages her decades worth of experience in big tech to help…
One of the best ways to grow and develop any business is to ensure continued and ongoing excellent customer experience. Customers are increasingly looking online for feedback and reassurance before committing to a company’s service or product, so maintain a good relationship with your client base is crucial. Social media and online reviews can have a huge impact on how your brand is perceived. We can offer a range of keynote speakers who are experts in customer experience management, ensuring the happiness and continued loyalty of your customer base. In general, all businesses and organisations will have an idea about how they want their customers to perceive their brand. This perception then defines the ethos and voice of the company. Our speakers can help define and tailor this voice, ensuring your team are all on the same page, and that your customers will continue to receive the best service possible.
Featured speakers
A starting shortlist for Customer Experience. Open a profile, or ask us to refine it against your brief.
Insights
Briefings and perspectives on Customer Experience from across the bureau network.
Interviews
China-born Canadian, Sharon Gai, leverages her decades worth of experience in big tech to help…
Interviews
Rasmus Ankersen is a bestselling author, entrepreneur, speaker on performance development and a trusted…
Interviews
Michaela Merk is the CEO and founder of "Merk Vision & Partners", a consulting…
Next step
Share the audience, outcome and date. We’ll check fees and availability for Customer Experience and return with speakers that fit.
Speakers
Browse the full list for this topic. Save profiles to your shortlist, or enquire when you’re ready.
Adam Lawrence
Leading Expert in Service Design and Design Thinking and Co-founder, WorkPlayExperience
Alan O’Neill
Change Management Expert
Alex Hunter
Former Global Head of Online Marketing for the Virgin Group, Expert on Consumer Behaviour and Customer Experience, Global Authority on Brand Loyalty
Alexandra Deschamps-Sonsino
Author, Consultant and Designer who works across Climate Change, Tech Ethics and the Internet of Things
Amna Khan
Leading Consumer Behaviour Expert, Academic Researcher and Published Author
Andrew McMillan
Responsible for the legendary customer service which defined the success of John Lewis
Anna Kirah
Design Anthropologist and Psychologist
Anthony Stears
Conversation Architect, Communication Strategist & Creator of The Telephone Assassin
Ashley Armstrong
Chief UK Business Correspondent at the Financial Times, Former Business Editor at The Sun, and Retail Editor at The Times and Telegraph
Ashley Dudarenok
China Digital and Marketing Expert, Serial Entrepreneur, Keynote Speaker, and Author
Belinda Parmar OBE
Leading authority on empathy, technology and business performance
Ben Hanlin
Award-Winning Speaker and TV Magician. His talks focus on Human Connection and Innovation
Bill McGowan
World renowned Communications and Fortune 100 Executive coach, Emmy Award-winning producer and reporter
Brad Jakeman
Former President, PepsiCo Global Beverage Group and now Senior Advisor, Boston Consulting Group
Brian McBride
President of the CBI, and former Chairman of ASOS and CEO of Amazon UK
Brian Solis
Best-Selling Author, Digital Futurist, Silicon Valley Luminary, Head of Global Innovation at ServiceNow, Former VP, Global Innovation at Salesforce
Catherine DeVrye
Twice voted Australian Keynote Speaker of Year — Australian Executive Woman of the Year, #1 Bestselling Author
Catherine Kerr
Corporate Warrior Coach, Keynote speaker, Global facilitator
Chris Barton
Founder and Creator of Shazam, Entrepreneur, Inventor, and Tech Investor
Christian Majgaard
Globally acclaimed by leading business media
Claire Harper
Expert in Retail, Digital, Marketing, Change Management, Branding and Enterprise.
Clara Shih
AI Entrepreneur, Former CEO of Salesforce AI & Founder of Business AI at Meta
Dan Gingiss
Former Fortune 200 executive. Certified Speaking Professional. Global thought leader. Three-time author
Daniel Lamarre
Executive Vice-Chairman of Cirque du Soleil and Expert in Leadership, Creativity and Brand Building
David Puente
World renowned Communications and Fortune 100 Executive coach, Emmy Award-winning anchor and producer
Denise Lee Yohn
Brand Leadership Expert, Business Keynote Speaker, Bestselling Author
Dietmar Dahmen
Creative Director and disruption expert
Doug Lipp
An expert in managing: change, brand, and global competitiveness
Duncan Wardle
Former Head of Innovation and Creativity at Disney
Edith Gerhardt
Senior Director Openings, Marriott International
FAQ
How London Speaker Bureau helps you shortlist, check fees and confirm availability quickly.
Submit an enquiry with your audience, date and outcome. A consultant will return with fees, availability and a shortlist of Customer Experience speakers aligned to your brief.
Fees depend on the speaker, format (in-person or virtual), location, session length and required customisation. Contact London Speaker Bureau for a tailored quote — we do not publish a public rate card.
Yes. Share your audience, sector and objective and London Speaker Bureau will recommend the right voices from our Customer Experience network (128 profiles listed here) — including speakers not listed on this page.
London Speaker Bureau books speakers worldwide. Share your event date, location and format and we’ll confirm availability while handling travel and logistics.
Virtual and hybrid sessions are standard for many speakers on our roster. Contact London Speaker Bureau to confirm availability and platform fit (Zoom, Microsoft Teams, studio setup or your own).
Yes. We brief the speaker on your audience profile, sector and objectives so the talk is shaped to your event. The level of customisation depends on the speaker and lead time.
Beyond keynotes, many speakers also lead workshops, executive masterclasses, panel discussions and fireside chats. Tell London Speaker Bureau your preferred format and we’ll confirm who can deliver it.
We generally recommend three to twelve months’ notice to secure preferred dates, especially in peak conference season. Shorter lead times are often possible — contact London Speaker Bureau to check availability.
One of our consultants will get in touch shortly.