Tom Flatau – Keynote Speaker

“Tom is great to work with in his capacity as both consultant and coach. He is a thought-leader in his field of applied neuroscience, is a great listener, always focused on getting to the heart of an issue to build an effective development solution, as he did for a group of our leaders. His delivery is very engaging, as he has a flair for explaining his subject clearly, backed up with a combination of science, stories, practical examples and humour. I also have personal experience of Tom's coaching skills; he quickly helped me uncover what lay behind my 'mask', write a new narrative and take action.”

“We were introduced to Tom and TWI when he was making a presentation to the ICE in Dubai where one of our managers was impressed by the TWI approach to understanding management styles. Since then we have carried out several different training sessions both online and in person and found them to be insightful and thought provoking. We were looking for a way to get our mangers thinking in fresh and open minded ways and certainly achieved that. Another facet of the service that Tom offers is the access to HATS assessments and the support he gives around the analysis of those. They have been employed both as part of the training and, where required more specifically around individuals, and we have run several reports and personal one to one sessions to help our managers and employees increase their awareness about what does and doesn’t make each other tick – this can be a very powerful tool for getting the best out of a team. We have also used HATS to support employee selection for key posts and analysis of the reports with Tom helped us arrive at a well considered choices. All round, I have found interactions with Tom and the TWI team to be smooth, flexible to our specific needs, and extremely supportive and I am happy to recommend him to any business.”

“It was fantastic, absolutely brilliant. Tom engaged the audience, got everybody talking. There was just a really great atmosphere in the room and everybody has provided excellent feedback. They had a really, really successful evening and they’ve learned something and that’s what an IoD event’s all about.”

“Tom has worked with us at WSP for a number of years, providing valuable insights into Negotiating skills for our leaders. His course is tailored to our business and the case studies mean that it is very relatable for our learners, enabling them to practise these skills in a safe environment and then apply them directly in the workplace. This connection means that we receive consistently very high feedback scores from our colleagues.”

"Regarding examples of wins, after the various sessions we have had together for bot the Sales team and leadership team, I believe that the main take away has been the lessons learned on dealing with who we are selling to and how to influence the situation to avoid anti sponsors. Many of our projects start with Tier 1 design companies that have a long standing relationship with Acoulite, so we are a trusted partner. This is also true of some of the contractors we deal with at the tender stage, but not all, so understanding those unknown relationships and developing them with all stakeholders in a project is vital. What a contractor needs from us is very different to what a Project Manager or cost consultant requires, so covering all the bases and listening to what they want, rather than what you want to sell, is a key ingredient. I believe that the training we have engaged in has helped us realise this, especially when we discussed the various project types and buyers a few years ago. Last year we had a close ratio of 1 in 2 projects which is an outstanding level of performance and this has been achieved by better understanding of the project requirements and clients that we are working with….all of which comes down to utilizing the skillsets that we have developed in the training that we now subconsciously employ in our meetings and negotiations."