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Keynote SpeakerTiffani Bova

Former Chief Growth Evangelist at Salesforce, and Research Fellow at Gartner, Growth, Innovation and Sales Transformation Advisor, Customer and Employee Experience and Sales Expert

Topics

Popular Talks

Future-Proof Your Business for Revenue Growth
Revolutionizing Sales: Shaping Tomorrow’s Success and Harnessing Artificial Intelligence (AI) for Business Growth
The Experience Mindset: The Flywheel of Growth

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Biography

Tiffani Bova’s illustrious career has been marked by a long (and continuously growing) list of accomplishments and honors: Two-time Wall Street Journal Bestselling Author, Former Global Growth & Innovation Evangelist at Salesforce, Three-time Thinkers50 Top Management Thinker, Former Research Fellow at Gartner, Top 50 Marketing Thought Leader, Top X and LinkedIn Influencer, Five-Star Podcast Host, contributor to top business journals, researcher on the future of sales, employee and customer experience, and honors ranging from the Gartner Thought Leadership Award to being named one of the most powerful and influential women in California by the National Diversity Council. Listed by the San Francisco Examiner in 2023 as one of the Ten Most Sought After Brand Evangelists, Tiffani is referred to as “one of the most masterful keynote speakers in the world.”

A marquee name in the speaking world, Tiffani has delivered more than 1,000 keynotes on six continents, winning rave reviews for her ability to ignite audiences and provide them with actionable tools for success. She is also a frequent guest lecturer at business schools, including Columbia University, Wharton, and USC.

"When Tiffani Bova speaks, leaders throughout the industry listen. She understands the challenges and opportunities inherent in our industry, identifies masterful strategies to leverage these trends, and helps leaders find the right approach for their business success." Janet, VP Solution and Sales Channels, Verizon Business Market

“Tiffani was so on target and the partners loved her message. They’re still talking about it. I have a feeling we'll be reaching back out very soon.” Larry, Global CLO, Alvarez & Marsal

"Tiffani was a great addition to our event—beyond expectations! She offered insights and perspectives that connected the customer experience with the employee experience and challenged our attendees to take her words home with them and integrate them into their businesses. She offered real advice on transforming traditional HR departments into assets that can help shape a company’s vision and direction. I was particularly impressed that Tiffani adapted her remarks, and the case studies she highlighted, to our audience and our industry. One of the highlights of our conference." Steve, Council for Responsible Nutrition

“In her usual compelling and accessible style, Tiffani Bova bestowed valuable insights to our partners on how to provide a great Customer Experience to their target market, at our flagship annual event – Global Partner Summit." Cheryl, SVP Global Partner Marketing, Dell Technologies

"We cannot thank you enough for your time at our global summit! We have received VERY positive feedback from attendees on your expertise and your provocative and powerful message on Customer Experience." V&J

Popular Talks by Tiffani Bova

Future-Proof Your Business for Revenue Growth
In an ever-shifting landscape of technology, AI and market expectations, it’s easy for companies to feel weighed down and get caught up in a challenging loop of dissatisfied customers, disengaged employees, and slowing growth. Today’s business leaders are facing the unique challenge of attracting and retaining top talent, all while...

In an ever-shifting landscape of technology, AI and market expectations, it’s easy for companies to feel weighed down and get caught up in a challenging loop of dissatisfied customers, disengaged employees, and slowing growth.
Today’s business leaders are facing the unique challenge of attracting and retaining top talent, all while navigating increasing pressure to optimize costs and enhance productivity. These hurdles are just a glimpse of the complex puzzle that companies are striving to solve in their quest for continued and accelerated growth.
Revolutionizing Sales: Shaping Tomorrow’s Success and Harnessing Artificial Intelligence (AI) for Business Growth
In a world where traditional sales tactics have lost their shine, the time for embracing cutting-edge technologies including artificial intelligence (AI), machine learning, and predictive analytics has arrived. These innovations hold the power to supercharge pipeline velocity, enhance quota attainment, and forge stronger customer connections. Those who seize the potential...

In a world where traditional sales tactics have lost their shine, the time for embracing cutting-edge technologies including artificial intelligence (AI), machine learning, and predictive analytics has arrived. These innovations hold the power to supercharge pipeline velocity, enhance quota attainment, and forge stronger customer connections. Those who seize the potential of these tools not only outshine their competitors but also raise the bar for what success means.
Enter Tiffani Bova, the unrivaled authority on sales and customer experience for the past three decades. Bova advocates transformation isn’t solely about technology—it’s a profound shift in mindset. It’s about kindling a passion for delivering exceptional seller experiences, nurturing leadership grounded in growth, fostering a culture of champions, and making customer-centricity your guiding star.
The Experience Mindset: The Flywheel of Growth
For years, many companies have operated under the illusion that positive customer satisfaction scores and moderately good growth rates were enough to conceal a lurking issue: the silent suffering of the employee experience (EX) in the relentless pursuit of customer experience (CX) perfection. It’s true; you can have good CX...

For years, many companies have operated under the illusion that positive customer satisfaction scores and moderately good growth rates were enough to conceal a lurking issue: the silent suffering of the employee experience (EX) in the relentless pursuit of customer experience (CX) perfection.
It’s true; you can have good CX and a subpar EX and still manage to grow. You can even maintain a state of “good enough” for both EX and CX and eke out growth. But to truly soar, to break through the limits of the status quo, you must do more. You must enhance both in tandem, nurturing the symbiotic relationship between employee and customer experience, where both flourish and propel each other to new heights.