Belinda Parmar OBE is the founder and CEO of The Empathy Business which helps companies transform their cultures using the science of empathy. Belinda changes cultures to bring more meaning and empowerment to people’s lives with a focus on Diversity and Inclusion through empathy. Growing companies using the power of empathy, language and great leadership in a hybrid world is how she has truly inspired innovation and change.
Previously, Belinda was Empathy-In-Residence at Centrica and Barclays Bank, one of the world’s biggest energy companies and set up an Empathy Hub in Europe’s largest bank. She is also the creator of the Global Empathy Index which was published in the Harvard Business Review.
In 2015 she was awarded an OBE by the Queen for her services to women in technology.
Throughout her career, Belinda Parmar has received numerous honours and awards. She spoke at Davos as a Young Global Leader for the World Economic Forum, published two books and was voted as one of the top 20 Global Public Figures in Diversity in 2020, alongside Kamala Harris.
“Every organisation and leader would benefit from the challenging business insight Belinda delivered. It made me realise how desensitised I’d become to the ‘norms of communication.’ It also took behavioural economics to a new level.”
“Belinda Parmar brought her trademark warmth and sharp insight to our discussion. She is an expert on the subject of empathy and its vital role in how we engage most effectively with customers, partners and employees."
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