Ilenia Vidili is a sought-after customer-centricity advisor, international keynote speaker, and acclaimed author. Her mission is to help businesses achieve a competitive advantage by becoming more customer-centric — helping them to think differently, streamline processes, turn product mentalities into people mentalities, and create more value for their customers. Through her... Read more
Ilenia Vidili Keynote Speaker on Customer Experience Speaking Reel 2026_ BUREAUS
Ilenia Vidili Keynote Speaker video clip
Eurojackpot Keynote Ilenia Vidili_ May 2025
The world is evolving at breakneck speed—but most organisations aren’t. 52% of Fortune 500 companies have vanished since 2000*. Why? Legacy systems, outdated thinking, and rigid business models leave companies blind to shifting customer expectations and market earthquakes. The result? As giants fall, agile disruptors rise and take over.
Ilenia Vidili is a sought-after customer-centricity advisor, international keynote speaker, and acclaimed author.
Her mission is to help businesses achieve a competitive advantage by becoming more customer-centric — helping them to think differently, streamline processes, turn product mentalities into people mentalities, and create more value for their customers. Through her keynote speeches, Ilenia has inspired leaders and C-level executives of the likes of Coca-Cola, L’Oréal, KLM, and Harrods.
Ilenia is the author of “Journey to Centricity: a customer-centric framework for the era of stakeholder capitalism”, a definitive roadmap for leaders to transform into truly customer-centric companies. The foundation of her book is her successful customer-centric framework that is used as a blueprint by companies around the world. She is a LinkedIn Learning instructor on customer trust and customer-centricity.
Audiences describe Ilenia’s talks as very engaging and inspiring. In particular, they enjoy how she uses storytelling and analogies to breathe life into business concepts. Ilenia also involves participants encouraging dialogue and discussion, and providing practical techniques they could apply to their work immediately.
Having lived and worked in many countries, she holds a global perspective on today’s crucial business challenges. She believes that there has never been a more critical time for change and she advises decision makers to connect their minds and hearts when leading businesses. Driven by bringing humanity to business, her mission is to see a brighter future where companies embrace a higher purpose, create value for all stakeholders, and contribute positively to society.
Ilenia lived in Spain and South East Asia for four years combined. Then in Cambridge, UK for nearly 10 years where she graduated from university and worked in various multinationals and start-ups. She can deliver her keynotes in Italian, English, and Spanish.
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You can book Ilenia Vidili through London Speaker Bureau by submitting the enquiry form on this page or calling our team. One of our consultants will respond promptly with Ilenia's current availability, speaking fees and any specific requirements for your event.
Ilenia Vidili's speaking fees depend on the event format (in-person or virtual), the location, the length of the engagement and the level of customisation required. Please contact London Speaker Bureau for an up-to-date fee quote for Ilenia tailored to your event.
Ilenia Vidili speaks on Business & Management, Customer Experience, Future, Future & Technology, Leadership. Talks can be shaped around your audience, industry and strategic objectives - share your event brief with London Speaker Bureau and we will work with Ilenia to align the content with your delegates and goals.
London Speaker Bureau can book Ilenia Vidili for events worldwide, subject to Ilenia's schedule. Please send us your event date, location and format and we will confirm availability and handle travel and logistics on your behalf.
Virtual and hybrid keynotes are now a standard part of the speaking industry. Please contact London Speaker Bureau to confirm whether Ilenia Vidili is available to deliver a virtual session for your event and on which platform (Zoom, Microsoft Teams, a bespoke studio or your own).
Most keynote speeches run between 45 and 60 minutes, often followed by a 15-30 minute Q&A. Other formats - shorter conference slots, panel appearances or longer workshop sessions - may also be possible. Share your agenda with London Speaker Bureau and we will confirm what Ilenia can accommodate.
London Speaker Bureau will brief Ilenia Vidili on your audience profile, sector and objectives so the keynote can be shaped around your event. The level of customisation possible depends on the speaker and the lead time - contact us with your brief and we will confirm what Ilenia can offer.
Ilenia Vidili delivers keynotes in English, Italian, Spanish. This profile may not list every language available; ask London Speaker Bureau to confirm. If you require simultaneous interpretation or a multilingual format, please mention this in your enquiry and London Speaker Bureau will arrange it for you.
Ilenia Vidili's areas of expertise include Business & Management, Customer Experience, Future, Future & Technology, Leadership. To get a clear sense of Ilenia's style, credentials and how they engage an audience, please review the biography, popular talks and any videos or testimonials shown on this page, or request a detailed speaker brief from London Speaker Bureau.
Ilenia Vidili can be booked through London Speaker Bureau for corporate conferences, leadership events, internal team meetings, association gatherings and private client engagements where expertise in Business & Management, Customer Experience, Future, Future & Technology, Leadership is relevant. Details of Ilenia's background and previous engagements are included in the biography above; contact us if you would like a more detailed list of past clients or case studies.
Beyond keynote speeches, many of the speakers on our roster also take part in workshops, executive masterclasses, panel discussions and fireside chats. Contact London Speaker Bureau with your preferred format and we will confirm what Ilenia Vidili is able to offer alongside or instead of a keynote.
We generally recommend enquiring at least three to twelve months in advance to secure your preferred date with Ilenia Vidili, particularly during peak conference seasons. Where possible we also accommodate shorter lead times - please contact London Speaker Bureau to check Ilenia's current availability for your dates.