Jennifer Fukui Castells handles many of Clarity’s trainings in California, particularly in the tech, entertainment, media, publishing, venture capital, fashion and hospitality industries. She has prepped everyone from Academy Award winning actors, to leaders in technology and venture capital, to award winning journalists for interviews with the press and public speaking engagements. She excels in preparing clients to relay their key messages and stories to the media and for prominent industry presentations.
As a communications coach, Jen helps clients with message development by showing them how to transform their often complex ideas into relatable and compelling stories – the kind reporters select for their sound bites and quotes. Jen began her career in media at World News Tonight with Peter Jennings and spent the following six years producing for Barbara Walters at 20/20. While at World News, she pre-interviewed guests and produced breaking news interviews. At 20/20 Jen prepped Ms. Walters for her interviews by writing questions and collaborating on the final edits of the segments. Having worked on hundreds of interviews during her time at 20/20, Jen understands journalists’ mindsets, what they are looking for and the various tactics they employ to get what they want.
Jennifer left broadcast television to pursue her passion for hospitality and worked for Chef Thomas Keller at The French Laundry, where she oversaw his cooking appearances and built out a private events business. After her stint with Chef Thomas Keller, Jen was recruited by the Gilt Group to work on the launch of Gilt Taste. At Gilt, she served as a brand ambassador appearing on television news programs to promote the new website as well as recruit vendors to work with the business. In addition to Gilt Group, Jen was also a part of the Plumfare team, which was acquired by Groupon. As a result of these unique experiences, Jen has a keen understanding of not only hospitality and lifestyle brands, but a broad spectrum of technology companies.
"I put my training with Jen in the same category that I do the writing and public speaking classes I took in college: It is a completely essential skills that I continue to use every day. Jen taught me an approach to media that has completely transformed how I prepare for and interact with the media. Besides making me much more effective at getting my key points across, it allows me to come into an interview confident and excited, rather than scared and intimidated. My only regret is that I didn't do a training session with her 20 years ago, but I've been making up for that by working with my three adult children to re-teach to them the approach and techniques that Jen taught to me. Highly highly recommended."
Marc Randoph, Co-founder and first CEO, Netflx
"The training with Jen was fantastic! The training featured several best practices, the theory behind them, and strong, illustrative examples of the best practices in action. Finally, it culminated in a dry run of a media appearance where I received detailed, actionable feedback in real time. I came away feeling much more knowledgable and prepared, from both a theoretical and practical perspective, for my media responsibilities. I’d absolutely recommend this training to a friend or colleague! 5/5."
Steve Balik, Opendoor
"Jennifer is amazing. She is an incredible coach and gives feedback that will help any executive grow. While not afraid to ask the tough questions or make the critical observation, it’s always delivered in a way that leaves an executive feeling confident and prepared for anything. Highly recommend!”
Teresa Brewer, Formerly VP of Communications at Roblox
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