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Keynote SpeakerLinda Moir

Former Head of Virgin Atlantic Customer Service and London Olympic 2012 Head of Events Services (organising 15,000 Games Makers and contractors)

Linda Moir has worked in a number of high profile businesses that have developed extraordinary reputations for outstanding customer service. In 2012 she led the front of house Spectator Services team at the London Olympic and Paralympic Games. As Virgin Atlantic’s Director of In Flight Services she was responsible for... Read more

Watch Linda Moir in action

Popular Talks by Linda Moir

  • Service Excellence
  • Customer Service Management
  • Client Engagement
  • Organisational Development
  • Performance and Training

Biography

Linda Moir has worked in a number of high profile businesses that have developed extraordinary reputations for outstanding customer service.

In 2012 she led the front of house Spectator Services team at the London Olympic and Paralympic Games. As Virgin Atlantic’s Director of In Flight Services she was responsible for the airline’s award winning service. She combines a unique background in HR and customer service management to deliver exceptional performance through people.

During her five years at Virgin Atlantic she oversaw significant business growth whilst consistently driving the Virgin Atlantic service promise of ‘Brilliant Basics, Magic Touches’. With the support of Sir Richard Branson she revised the recruitment, training, promotion and performance management of 5,000 Cabin Crew that led to the highest recorded customer satisfaction scores.

Before joining Virgin she was HR Director for National Air Traffic Services during the period of transition from public to private ownership. She started her career at British Airways and was involved in the organisation’s transformation to a customer led business.

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What clients say about Linda Moir

"A heartfelt thank you for your fantastic contribution to Kundeservicedagene 2025! Your keynote was truly appreciated both for the depth of content and the way you delivered it. You managed to engage, inspire, and spark meaningful reflection among the participants, and we’ve received glowing feedback in the aftermath. It was also a real pleasure to meet you in person during the conference. Always nice to put a face to the name and have a moment to chat between sessions. We’re incredibly grateful to have had you as part of the program. Your insights and experience helped make the event a real highlight, and your presence left a strong impression on the audience." Tekna

How to book Linda Moir as a keynote speaker

How do I book Linda Moir for a keynote speech?

You can book Linda Moir through London Speaker Bureau by submitting the enquiry form on this page or calling our team. One of our consultants will respond promptly with Linda's current availability, speaking fees and any specific requirements for your event.

What are Linda Moir's speaking fees?

Linda Moir's speaking fees depend on the event format (in-person or virtual), the location, the length of the engagement and the level of customisation required. Please contact London Speaker Bureau for an up-to-date fee quote for Linda tailored to your event.

What topics does Linda Moir speak about?

Linda Moir speaks on Business & Management, HR, Performance. Talks can be shaped around your audience, industry and strategic objectives - share your event brief with London Speaker Bureau and we will work with Linda to align the content with your delegates and goals.

Is Linda Moir available for international events?

London Speaker Bureau can book Linda Moir for events worldwide, subject to Linda's schedule. Please send us your event date, location and format and we will confirm availability and handle travel and logistics on your behalf.

Does Linda Moir deliver virtual or online keynotes?

Virtual and hybrid keynotes are now a standard part of the speaking industry. Please contact London Speaker Bureau to confirm whether Linda Moir is available to deliver a virtual session for your event and on which platform (Zoom, Microsoft Teams, a bespoke studio or your own).

How long is a typical keynote by Linda Moir?

Most keynote speeches run between 45 and 60 minutes, often followed by a 15-30 minute Q&A. Other formats - shorter conference slots, panel appearances or longer workshop sessions - may also be possible. Share your agenda with London Speaker Bureau and we will confirm what Linda can accommodate.

Can Linda Moir tailor the keynote to our industry and audience?

London Speaker Bureau will brief Linda Moir on your audience profile, sector and objectives so the keynote can be shaped around your event. The level of customisation possible depends on the speaker and the lead time - contact us with your brief and we will confirm what Linda can offer.

What languages does Linda Moir present in?

Linda Moir delivers keynotes in English. This profile may not list every language available; ask London Speaker Bureau to confirm. If you require simultaneous interpretation or a multilingual format, please mention this in your enquiry and London Speaker Bureau will arrange it for you.

What makes Linda Moir a strong fit as a keynote speaker?

Linda Moir's areas of expertise include Business & Management, HR, Performance. To get a clear sense of Linda's style, credentials and how they engage an audience, please review the biography, popular talks and any videos or testimonials shown on this page, or request a detailed speaker brief from London Speaker Bureau.

What kind of events can Linda Moir speak at?

Linda Moir can be booked through London Speaker Bureau for corporate conferences, leadership events, internal team meetings, association gatherings and private client engagements where expertise in Business & Management, HR, Performance is relevant. Details of Linda's background and previous engagements are included in the biography above; contact us if you would like a more detailed list of past clients or case studies.

Does Linda Moir offer workshops, panels or fireside chats in addition to keynotes?

Beyond keynote speeches, many of the speakers on our roster also take part in workshops, executive masterclasses, panel discussions and fireside chats. Contact London Speaker Bureau with your preferred format and we will confirm what Linda Moir is able to offer alongside or instead of a keynote.

How far in advance should we book Linda Moir?

We generally recommend enquiring at least three to twelve months in advance to secure your preferred date with Linda Moir, particularly during peak conference seasons. Where possible we also accommodate shorter lead times - please contact London Speaker Bureau to check Linda's current availability for your dates.