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Steven Van Belleghem is widely regarded as one of the world’s leading thinkers in the field of customer experience. He shares his insights through his six bestselling books, popular social media channels, and engaging keynote presentations. Steven has inspired world-leading companies such as Disney, Mastercard, Mercedes, Booking.com, Heineken, and Salesforce with his visionary approach to customer experience. His latest book, A Diamond in the Rough, was recommended by Forbes as the number one must-read business book for 2024. Steven believes...
Sixty-five percent of executives say they fear falling behind on AI. Seventy-six percent of enterprises have initiated AI projects. Yet only eight percent are seeing measurable returns. The numbers tell the same story everywhere: the technology is being deployed, but the transformation is not landing. What almost no one is addressing is why. Organisations implemented AI as if it were a new IT tool, something to integrate, optimise around, and measure by traditional metrics. But AI is not an...
Simon Dixon is the CEO & co-founder of online investment platform BnkToTheFuture.com, and a leading commentator on the future of finance and technology. An ex-investment banker turned Bitcoinder & author of the book 'Bank to the Future,' Dixon is an active FinTech & Bitcoin angel investor with investments in Bitfinex, BitPay, Unocoin, Kraken, BitPesa, BitStamp and over 40 others. His online platform BnkToTheFuture.com is the largest, global online investment platform with over thirty-five thousand serious investors, all investing online in the future...
Having worked in seven countries ranging from when she was a teenager in Ireland through to her time teaching teachers in China, to her now home in Dubai, Dawn Metcalfe has worked with leaders at all levels around the region and beyond to change the way they see the world, their behaviour and their impact on others. As well as authoring The HardTalk Handbook and Managing the Matrix, Dawn Metcalfe is also the founder of Dubai-based PDSi, which helps individuals, teams...
Matthew is an internationally recognised thought-leader on innovation, creativity, strategy, design-thinking, and lean-thinking. Working as a solo advisor and coach, he specialises in helping senior executives and teams craft winning strategies and innovative approaches that result in sustainable, competitive advantages. May has written five books on innovative thinking, his latest being Winning the Brain Game: Fixing the 7 Fatal Flaws of Thinking. His previous include The Laws of Subtraction, In Pursuit of Elegance, The Shibumi Strategy, and The Elegant Solution. May writes the...
Graeme Smith was captain of the South African cricket team from 2003-14, and widely recognised as the most successful Test cricket captain of all time. Smith took over the captaincy of the South African team aged 22, when cricket in his country was in turmoil following scandal, failure and political difficulties. He captained the national team in 108 of his 117 matches and is one of the very few people who have captained their country in over 100 Test matches. Under...
Steve Richards is one of Britain’s leading political commentators and broadcasters. He has written columns for the Guardian, Independent, FT and Sunday Times He is a presenter of BBC Radio 4’s Week in Westminster and has presented BBC Radio 4 series on all recent Prime Ministers. He has also presented an award winning BBC TV series on Modern Prime Ministers and Leadership, during which he delivers unscripted talks to camera for thirty minutes in one take. He is a regular...
Doctor Stanislav Shmelev is an ecological economist based in Oxford holding a PhD in Ecological Economics and Mathematical Methods (2003) supported by a prestigious European Commission PhD Fellowship. He received a LEAD Europe Fellowship (2007), and Executive MBA from the London School of Economics and Political Science, New York University Stern School of Business and HEC Paris, has been employed as a Senior Researcher at Oxford University and was named one in top four most promising young economists in the world...
Dr Julia Shaw, an internationally renowned criminal psychologist, memory researcher and bestselling author, is known for her innovative and profound analyses of human memory and the nature of evil. She explains why we often have false memories and how we can optimise our memory at crucial moments. As the founder of the AI start-up SPOT, she also works at the interface of artificial and human intelligence. In her keynotes she explains, based on her own groundbreaking research and the latest...
As a sought-after Keynote/Fireside/Panel Speaker, Moderator, MC, and Masterclass Leader, Jason Ma has inspired and enlightened audiences from Gen Zs to Parents to Professionals to CEOs to Family Offices to Billionaires to Government Leaders worldwide — with Heart, Listening, Stories, Insights, Strategies, and Guidance for Achievers and Leaders of All Generations. Jason Ma is an award-winning Chief Mentor of Next-Gen Leaders, Global Tech Business and Education Leader, Entrepreneur, and Investor. As Founder, CEO, and Chief Mentor at ThreeEQ, a family business...
Afshin Molavi is one of the world’s most compelling voices on the forces reshaping our global economy, geopolitics, and society. A Senior Fellow at the Johns Hopkins School of Advanced International Studies, founder of the widely read Emerging World newsletter, and columnist for Forbes, Molavi delivers dynamic, insight-rich keynotes that connect the dots between geopolitics, demographics, technology, trade, capital flows, and the shifting balance of global power. A former journalist and development banker, Molavi brings rare range and depth to the...
Helen Clark was Prime Minister of New Zealand for three successive terms from 1999–2008. Throughout her tenure as Prime Minister and as a Member of Parliament over 27 years, Helen Clark engaged widely in policy development and advocacy across the international, economic, social, environmental, and cultural spheres. She advocated strongly for New Zealand’s comprehensive programme on sustainability and for tackling the problems of climate change. She was an active leader of her country’s foreign relations, engaging in a wide range of...
Simon Devonshire has an extensive corporate career and is also a serial entrepreneur. He previously ran O2 Business, the business division of the mobile-network and co-founded Wayra Europe, the business accelerator belonging to Telefonica. He served as Entrepreneur in Residence (EiR) for the UK Government for three and a half years, reporting to Dept BEIS. Simon co-founded One Water which has donated more than £20m to providing clean water in Africa. He also helped scale-up Zopa.com at seed-stage. Simon’s current portfolio...
Eileen Burbidge is a Partner at Passion Capital, the pre-eminent early-stage technology venture fund based in London. She brings extensive operational experience to her investment activities gleaned from business and product roles at Yahoo!, Skype, Apple and elsewhere. On behalf of Passion, Eileen serves as non-executive director on a number of fast growing SMEs including Monzo Bank, Digital Shadows, Marshmallow and Butternut Box among others. Burbidge started her career in Silicon Valley, working for some of the world’s most prestigious tech...
Chris Goodall is the author of several successful books and writer for Guardian Environment Network and other energy websites, such as Abundance and The Ecologist. His latest book, The Switch, covers the unstoppable rise of solar power. Additionally, he runs Carbon Commentary and its weekly newsletter, covering topics across the energy technology and finance around the world and Solar Forecast, giving a uniquely accurate forecast of UK solar power output over the next five days. Goodall's expertise lies in the global approaches...
General Sir Adrian Bradshaw was Deputy Supreme Allied Commander NATO Europe 2014-17. Bradshaw also served as Director UK Special Forces (SAS) from 2006-09. As Deputy Supreme Commander of all NATO military forces, Bradshaw was responsible for commanding operations and assurance activities on behalf of the 28 member nations and multiple partner nations. From 2010-11, Adrian Bradshaw was also Deputy Commander of NATO Forces in Afghanistan where he was responsible for an alliance of 50 countries including 140,000 coalition personnel and 350,000 Afghan...