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Keynote SpeakerDon Peppers

World authority on One to One marketing and customer service

Don Peppers is the founding partner, with Martha Rogers, Ph.D., of Peppers & Rogers Group, a leading customer-centric management consulting firm. Peppers and Rogers are often credited with having launched the CRM revolution with their very first book, The One to One Future: Building Relationships One Customer at a Time,... Read more

Popular Talks by Don Peppers

  • One to One Marketing
  • Customer Relationship Management

Biography

Don Peppers is the founding partner, with Martha Rogers, Ph.D., of Peppers & Rogers Group, a leading customer-centric management consulting firm.

Peppers and Rogers are often credited with having launched the CRM revolution with their very first book, The One to One Future: Building Relationships One Customer at a Time, described by Business Week as the “bible of the new marketing,” and by Inc. Magazine’s managing editor as “one of the two or three most important business books ever written.”

In 2015, Peppers was ranked by Satmetrix as the world’s #1 most influential authority on customer experience management. The Times of London has listed him among their “Top 50 Business Brains,” while Accenture included him in its global list of the “Top 100 Business Intellectuals,” and the U.K.’s Chartered Institute for Marketing put him on its list of the “50 most influential thinkers in marketing and business today.” And, in 2013, Peppers and Rogers were inducted into the Direct Marketing Association Hall of Fame.

Prior to founding Peppers & Rogers Group, he served as the CEO of a top-20 direct marketing agency and his book Life’s a Pitch: Then You Buy (1995) chronicles his exploits as a celebrated new-business rainmaker in the advertising industry.

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How to book Don Peppers as a keynote speaker

How do I book Don Peppers for a keynote speech?

You can book Don Peppers through London Speaker Bureau by submitting the enquiry form on this page or calling our team. One of our consultants will respond promptly with Don's current availability, speaking fees and any specific requirements for your event.

What are Don Peppers's speaking fees?

Don Peppers's speaking fees depend on the event format (in-person or virtual), the location, the length of the engagement and the level of customisation required. Please contact London Speaker Bureau for an up-to-date fee quote for Don tailored to your event.

What topics does Don Peppers speak about?

Don Peppers speaks on a range of business, leadership and industry subjects. Talks can be shaped around your audience, industry and strategic objectives - share your event brief with London Speaker Bureau and we will work with Don to align the content with your delegates and goals.

Is Don Peppers available for international events?

London Speaker Bureau can book Don Peppers for events worldwide, subject to Don's schedule. Please send us your event date, location and format and we will confirm availability and handle travel and logistics on your behalf.

Does Don Peppers deliver virtual or online keynotes?

Virtual and hybrid keynotes are now a standard part of the speaking industry. Please contact London Speaker Bureau to confirm whether Don Peppers is available to deliver a virtual session for your event and on which platform (Zoom, Microsoft Teams, a bespoke studio or your own).

How long is a typical keynote by Don Peppers?

Most keynote speeches run between 45 and 60 minutes, often followed by a 15-30 minute Q&A. Other formats - shorter conference slots, panel appearances or longer workshop sessions - may also be possible. Share your agenda with London Speaker Bureau and we will confirm what Don can accommodate.

Can Don Peppers tailor the keynote to our industry and audience?

London Speaker Bureau will brief Don Peppers on your audience profile, sector and objectives so the keynote can be shaped around your event. The level of customisation possible depends on the speaker and the lead time - contact us with your brief and we will confirm what Don can offer.

What languages does Don Peppers present in?

Don Peppers delivers keynotes in English. This profile may not list every language available; ask London Speaker Bureau to confirm. If you require simultaneous interpretation or a multilingual format, please mention this in your enquiry and London Speaker Bureau will arrange it for you.

What makes Don Peppers a strong fit as a keynote speaker?

Don Peppers's areas of expertise include a range of business, leadership and industry subjects. To get a clear sense of Don's style, credentials and how they engage an audience, please review the biography, popular talks and any videos or testimonials shown on this page, or request a detailed speaker brief from London Speaker Bureau.

What kind of events can Don Peppers speak at?

Don Peppers can be booked through London Speaker Bureau for corporate conferences, leadership events, internal team meetings, association gatherings and private client engagements where expertise in a range of business, leadership and industry subjects is relevant. Details of Don's background and previous engagements are included in the biography above; contact us if you would like a more detailed list of past clients or case studies.

Does Don Peppers offer workshops, panels or fireside chats in addition to keynotes?

Beyond keynote speeches, many of the speakers on our roster also take part in workshops, executive masterclasses, panel discussions and fireside chats. Contact London Speaker Bureau with your preferred format and we will confirm what Don Peppers is able to offer alongside or instead of a keynote.

How far in advance should we book Don Peppers?

We generally recommend enquiring at least three to twelve months in advance to secure your preferred date with Don Peppers, particularly during peak conference seasons. Where possible we also accommodate shorter lead times - please contact London Speaker Bureau to check Don's current availability for your dates.