Dr Susan Hetrick is an organisational psychologist, HR business leader, academic, and author of Toxic Organizational Cultures and Leadership, How to Build and Sustain a Healthy Workplace (Routledge, 2023). For more than 35 years, Susan has worked with global and multicultural organisations such as the World Bank Group, RBS Group,... Read more
Dr Susan Hetrick is an organisational psychologist, HR business leader, academic, and author of Toxic Organizational Cultures and Leadership, How to Build and Sustain a Healthy Workplace (Routledge, 2023).
For more than 35 years, Susan has worked with global and multicultural organisations such as the World Bank Group, RBS Group, Aegon, Arab Banking Corporation, HSBC, and Deloitte. Her career has enabled her to live and work in the UK, USA, Europe, and the Middle East. She has held academic roles with the Universities of Aberdeen, Glasgow, and London, as well as Birkbeck College and Helsinki School of Economics. Her doctorate in Organisational Psychology was awarded by City University Business School.
Susan has had numerous articles on corporate culture and HR published. Toxic Organizational Cultures and Leadership is her second book. Her first, Corporate Reputations, Branding and People Management, was co-authored with Professor Graeme Martin.
Her speaking style combines case studies from the headlines with an expert understanding of leadership, human resources and culture and hands on experience of dealing with the issues and opportunities she describes. Her real-life examples have the power to shock and engage an audience and motivate them to build a better workplace.
Susan runs her specialist culture consultancy, zuhra consulting, and is Chair of the Board for Dundee Rep and the Scottish Dance Theatre.
Dr Hetrick is an experienced and confident conference speaker, panellist and facilitator. Susan specialises in culture, corporate reputation, people management and organization design. She is perhaps best known for her research, writing and consultancy work in toxic leadership and workplace cultures. Her presentation to more than 600 HR professionals at the 2023 CIPD Conference garnered great praise.
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You can book Susan Hetrick through London Speaker Bureau by submitting the enquiry form on this page or calling our team. One of our consultants will respond promptly with Susan's current availability, speaking fees and any specific requirements for your event.
Susan Hetrick's speaking fees depend on the event format (in-person or virtual), the location, the length of the engagement and the level of customisation required. Please contact London Speaker Bureau for an up-to-date fee quote for Susan tailored to your event.
Susan Hetrick speaks on Business & Management, Diversity, Entrepreneurs, Gen Z, HR. Talks can be shaped around your audience, industry and strategic objectives - share your event brief with London Speaker Bureau and we will work with Susan to align the content with your delegates and goals.
London Speaker Bureau can book Susan Hetrick for events worldwide, subject to Susan's schedule. Please send us your event date, location and format and we will confirm availability and handle travel and logistics on your behalf.
Virtual and hybrid keynotes are now a standard part of the speaking industry. Please contact London Speaker Bureau to confirm whether Susan Hetrick is available to deliver a virtual session for your event and on which platform (Zoom, Microsoft Teams, a bespoke studio or your own).
Most keynote speeches run between 45 and 60 minutes, often followed by a 15-30 minute Q&A. Other formats - shorter conference slots, panel appearances or longer workshop sessions - may also be possible. Share your agenda with London Speaker Bureau and we will confirm what Susan can accommodate.
London Speaker Bureau will brief Susan Hetrick on your audience profile, sector and objectives so the keynote can be shaped around your event. The level of customisation possible depends on the speaker and the lead time - contact us with your brief and we will confirm what Susan can offer.
Susan Hetrick delivers keynotes in English. This profile may not list every language available; ask London Speaker Bureau to confirm. If you require simultaneous interpretation or a multilingual format, please mention this in your enquiry and London Speaker Bureau will arrange it for you.
Susan Hetrick's areas of expertise include Business & Management, Diversity, Entrepreneurs, Gen Z, HR. To get a clear sense of Susan's style, credentials and how they engage an audience, please review the biography, popular talks and any videos or testimonials shown on this page, or request a detailed speaker brief from London Speaker Bureau.
Susan Hetrick can be booked through London Speaker Bureau for corporate conferences, leadership events, internal team meetings, association gatherings and private client engagements where expertise in Business & Management, Diversity, Entrepreneurs, Gen Z, HR is relevant. Details of Susan's background and previous engagements are included in the biography above; contact us if you would like a more detailed list of past clients or case studies.
Beyond keynote speeches, many of the speakers on our roster also take part in workshops, executive masterclasses, panel discussions and fireside chats. Contact London Speaker Bureau with your preferred format and we will confirm what Susan Hetrick is able to offer alongside or instead of a keynote.
We generally recommend enquiring at least three to twelve months in advance to secure your preferred date with Susan Hetrick, particularly during peak conference seasons. Where possible we also accommodate shorter lead times - please contact London Speaker Bureau to check Susan's current availability for your dates.