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Keynote SpeakerBelinda Parmar OBE

Diversity campaigner and the CEO of The Empathy Business and a Non-Executive Director for the Ministry of Defence

Belinda Parmar OBE is CEO of The Empathy Business, an award-winning consultancy, and a Non-Executive Director for the Ministry of Defence. A trained lawyer and Barrister, she specialises in integrating empathy into AI and the corporate world. A dynamic entrepreneur and speaker, Belinda has a proven track record in delivering... Read more

Topics

Popular Talks

Empathy in Leadership
Courageous Cultures Embracing Diversity
Empathic AI and how AI can bring more emotion to business
The Empathy Index powered by AI
Empathy Nudges & Behavioural Science - How small interventions drive big change.

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Interview with Belinda Parmar OBE – Founder and CEO of The Empathy Business

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Biography

A dynamic entrepreneur and speaker, Belinda has a proven track record in delivering change management programs for major corporations and governments. Recognised as a Young Global Leader by the World Economic Forum, she has spoken at Davos and received an OBE for services to Women in Tech.

A thought leader in applying the science of empathy to organisational transformation, Belinda’s expertise encompasses leadership, communications, and operations. She created the Global Empathy Index, pioneering large-scale measurement of empathy and inclusion, as published in the Harvard Business Review. Building upon this, she has recently launched a cutting-edge AI-powered Empathy Index.

Belinda was Empathy-In-Residence at Barclays, Lloyds and Centrica and she created the first ever Empathy Hub in Europe’s largest bank.

Belinda is the founder and author of “Little Miss Geek,” which inspired young women to become tech pioneers and the #HERinHero campaign was supported by 40 British Members of Parliament.

Achievements:

Outstanding Leader of the Year 2024 (shortlisted)
Emerging Technologies Leader of the Year, 2024 (Highly Commended)
Most Influential Women 2023
Most Pioneering Consultancy 2023 CEO Monthly 2023
Global Leaders in Consulting 2023 – ALM Consulting 2023
Leader of the Year, HR Awards, Shortlist, 2022
Woman of the Year, Shortlist, 2022

'Just wanted to give you some feedback on Belinda, who spoke at our IWD event today as we really couldn't have asked for a better speaker. She took the time to prep with us (more than once), she really listened to our goals for the event and tailored her content with examples to match our audience expectations. Her delivery on the day was incredible; personable, funny, authentic and solicited really strong feedback from our attendees. We would absolutely recommend her to other businesses looking for someone to speak in her area of expertise' Laura Hillier - Marketing Director EMEA, Bullhorn / March 2022

"I can confirm that Belinda has far exceeded my expectations in terms of content and delivery. I also really appreciated her patience with the technology set-up, and her openness in tailoring her presentation to the ABB context. In addition, I have had several messages from employees who have mentioned listening to "one of the best presentations" they have had this year." ABB

"I can confirm that Belinda has far exceeded my expectations in terms of content and delivery. I also really appreciated her patience with the technology set-up, and her openness in tailoring her presentation to the ABB context. In addition, I have had several messages from employees who have mentioned listening to "one of the best presentations" they have had this year." Annie Gorman - Global Head of People, DTCAB-InBev / April 2022

''Thank you Belinda for joining our EMEA Team Talks session to discuss the topic of Kindness through the lens of Empathy - a truly insightful, inspiring discussion with clear examples on how we can bring empathy, kindness and integrity into our daily behaviors and why it's so important in both our professional and personal lives. Thank you again!''

“Belinda’s session was a great finish to our leadership conference. I think she delivered exactly what we wanted at what was probably not the easiest session at the end of the day on a Friday.” Nottingham City Council

"The event went very well. Belinda was great, she closed the day on a high with a very energetic and engaging presentation." Ascot Group

“Her thoughtful perspective really elevated the conversation on the working culture in STEM, bringing a unique angle to the discussion.” FT Longitude

"Belinda was amazing – absolutely amazing feedback!’’ BNP Paribas

“Belinda’s talk was very inspiring and crucial for MF Brands Young Talents to understand the power of empathy in the performance of our business.“ Lacoste

“Thought-provoking with tangible takeaways.” United Nations

“An empowering and inspiring session.” NHS England

“Belinda spoke at our IWD event today as we really couldn't have asked for a better speaker.” Bullhorn

“Belinda is a true expert when it comes to Empathy, but her super-power is bringing this to life within a corporate environment” AB-InBev

Popular Talks by Belinda Parmar OBE

Empathy in Leadership
Focuses on the role and power of empathy and practical ways to change a culture.
Courageous Cultures Embracing Diversity
Focus on diversity and how companies need to understand diverse colleagues and give them the tools to have an honest conversation.
Empathic AI and how AI can bring more emotion to business
Traditional AI empowers our rational minds, empathic AI will empower our emotional minds. And given the extent to which our decisions as humans are driven by emotions and not reason, AI’s that can intervene at the emotional level will prove to be much more effective in how it revolutionises our...

Traditional AI empowers our rational minds, empathic AI will empower our emotional minds. And given the extent to which our decisions as humans are driven by emotions and not reason, AI’s that can intervene at the emotional level will prove to be much more effective in how it revolutionises our working lives. This talk explores the future of AI as well as tools such as ChatGPT 4 and ZOOMIQ that colleagues can use to increase their emotional EQ.
The Empathy Index powered by AI
Belinda Parmar OBE and her team at The Empathy Business are the creators of the original Global Empathy Index published in the Harvard Business Review using their EMBRACE model. Leveraging generative AI, Belinda and her team have now scaled their Empathy Index to give companies an empathy ranking. Companies want...

Belinda Parmar OBE and her team at The Empathy Business are the creators of the original Global Empathy Index published in the Harvard Business Review using their EMBRACE model. Leveraging generative AI, Belinda and her team have now scaled their Empathy Index to give companies an empathy ranking.

Companies want live data that can give them an accurate ranking of how empathic they are against their top 10 competitors and also help them identify with precision where the biggest empathy deficits and strengths are. Using ChatGPT alongside BERT embeddings, our EMBRACE model can quickly analyse large amounts of data offering insights into how a company’s employees feel and also the way a company communicates.

GPT-4 represents a breakthrough in the field of large language models, with its ability to comprehend complex texts and navigate the subtle nuances of language. With our Empathy Index 2023, we are able to systematically extract nuanced sentiments, including trust and belonging, from text, enabling us to better understand the thoughts and feelings behind the words of staff, customers and society at large.
Empathy Nudges & Behavioural Science - How small interventions drive big change.