Founder and Managing Director of Charles Tyrwhitt
Entrepreneurship, Retail, Direct Sales, Leadership, Customer Service, Marketing
Former Chief Executive of the leading British retailer Marks & Spencer
How Marks & Spencers' values have shaped the past, current and future direction of the business. , Leadership
, Creating Customer...
One of the UK’s leading brand strategists
Branding, Consumer trends
CEO of Diesel, China
Leadership, Change Management, Branding, Retail (especially concession retailing), Key Account Management
Author of Corporate Voodoo and change specialist
Leadership, Management, Strategy, Corporate Culture
Responsible for the legendary customer service which defined the success of John Lewis
Customer Experience, Teamwork and Training, Consumer Behaviour and Trends, Organisational Development, Organisational Culture, Sal...